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Why organizations are using IT managed services

Unless you have a massive budget and team for IT, your organization is probably looking towards managed IT service options and asking the pivotal question: Are managed IT services a commodity, or a value add?  While most organizations originally look to managed IT services for cost-cutting purposes, managed IT services offer a lot more than just decreased IT spend, and can help create a whole new value add to the technological side of your business.

Here are the top 5 reasons why businesses choose a Managed IT Service Provider:


The biggest value of a managed IT services provider is cost savings. The cost of hardware, software, and staff can be significant for any size business looking to grow and expand. Outsourcing IT services allow organizations to more easily predict their month-to-month costs, setting expectations from both an operational and financial perspective at the onset. For example, your IT team is overburdened with supporting staff as your company grows. However, the cost and time involved with hiring and training new staff is something your organization is unable to manage as your business scales. Outsourcing IT services will allow you to immediately add an experienced staff and understand the cost so that you can plan your budget and business timeline accordingly.

Access to the latest technology solutions

Not only does IT outsourcing help with having an extra team of experts able to troubleshoot and address issues that arise. It allows you to benefit from having access to the latest and greatest technology solutions that help your business maintain uptime, and most importantly profitability. Furthermore, it exposes your organization to tools such as remote monitoring and management, backup and disaster recovery and cloud computing to help keep your company up-to-date with business-grade technology.

Maximizing Uptime

Today more than ever, every business needs to be prepared for emergencies such as power failures, security breaches, data loss or natural disasters that could potentially harm their clients and credibility. Constant uptime is necessary for business continuity and including a business disaster recovery plan (BDR) for instance, is paramount to any business in case of downtime. Including a BDR as part of your IT services allows you to extend that courtesy to your clients, ensuring that their data is secure in case of any disaster situation.


One of the many benefits of using a managed services provider is coverage. An MSP is constantly monitoring your infrastructure to ensure they can detect potential disturbances and vulnerabilities before they can develop into more critical threats. With an IT managed services provider, glitches or bugs are easily spotted and remedied preventing fatal damage or most importantly data-loss.


MSP’s are constantly staying on top of regulations set forth by governing bodies to ensure compliance, security and data protection so you don’t have to. This provides piece-of-mind to your clients, knowing they are trusting an organization that fully understands the importance of keeping data safe.

Biscuit IT provides seamless IT Support, Cloud Computing, and Cyber Security Solutions.  Contact us to find out how our services can help protect your business, increase efficiency and save costs.