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Bespoke Acoustic Solutions Case Study

Bespoke Acoustic Solutions (BAS) are a leading UK manufacturer of quality, high-performance, cost-effective Acoustic Louvres and Enclosures based in Worsley Manchester. They have worked on numerous projects, both large and small, through a direct appointment with the end client and in association with acoustic consultants. All BAS products are manufactured in Britain and goods are procured from local suppliers.

BAS have been clients of Biscuit IT and Yorkshire Telecommunications since 2017. The company had a requirement to replace their Essex based IT supplier and wished to upgrade outdated laptops. Having an IT supplier based 4 hours away proved complicated and felt that they were not getting the IT support when required.

In addition to their IT requirements, BAS needed to upgrade an outdated telecom system and required a broadband installation.

Biscuit IT was appointed to provide outsourced IT support and replacement laptops complete with Microsoft Office 365 package offering collaboration, scalability, and cost savings. Yorkshire Telecommunications were contacted to replace their outdated telecoms system to a new LIP920 and Cloud system.

YTL and Biscuit Marketing Manager Lee Pearson met with BAS Office Manager @Debra Barlow recently to gain feedback on the replacement products and services supplied by Yorkshire Telecoms and Biscuit IT.

Debra stated that it was a pleasure to work with companies who provided excellent service and were so reactive to sorting out any IT and telecoms issues quickly and efficiently.  

“When issues arise, and support is needed the team at Biscuit IT and YTL get in touch straight away and address issues speedily.  The service has been “excellent” stated Debra.

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