We know that making decisions within a business can often seem like a stab in the dark. Especially when it comes to technology and IT, with so many new devices and services available it can often feel like throwing money at the wall and seeing what works.
It doesn’t have to be this way. Once you understand the areas that need to be addressed within your IT infrastructure, it is a simple matter of filling the gaps. Areas for consideration could be in security, business efficiency, communications, or remote working capability. All are important, and today we’re going to guide you through the process of finding out which areas of your business are the ones most vital to improve. Here’s our IT checklist for directors.
Are all your employees’ devices secure?
Working with personal devices is a common trend in the world of business and for good reason. Whether you’re working on a laptop, tablet or mobile, it can bring a new level of convenience and flexibility.
Without the right protections though, these devices could be potential security risks, especially if they have access to important financial data or your CRM. Do you know which protections your team are working with? If any?
Can new users start working quickly?
In many industries it is crucial that new hires can hit the ground running. Many older IT systems require intensive set-up times that often leave the rest of your devices inaccessible. This downtime can be disastrous in many industries and always needs to be avoided.
Is your business equipped with technology that can work at its best quickly? This doesn’t just apply to first-time set up, if your team moves location then being able to get back up working quickly is essential.
Can you still work at your best if your office is inaccessible?
Businesses have had to quickly come to terms with remote working recently. Even if you’re back in the office now, a plan needs to be in place. Whether it is a worldwide pandemic or even just some bad weather that makes your office inaccessible, preparations need to be made.
If the daily operations of your business can not continue reliably while you are working from home, this needs to change. Speak to your team about implementing a business continuity plan, and find out more about the technology that can help.
Do you know if your company and customer data is stored securely?
Businesses in most industries need to store some form of customer data. Whether this is simply names and contact information for your records, or more specific customer information relating to the service you provide. You will likely have many other records stored on your IT system relating to financial information or your employee records, that do not need to fall into the wrong hands.
Find out if you have backups of this information, and if so, are they stored securely and with geographic redundancy?
Are your remote staff posing a security risk?
Making remote or flexible working accessible for your team is one of the best things you can do as a director right now. It doesn’t just provide a morale boost, but improves productivity too.
The devices your team use whilst working remotely need to be considered though. There needs to be questions asked about whether the hardware and software remote staff are using is free from security threats. Home networks are also far less secure than dedicated business connectivity.
Do you know what to do if your business is hacked?
The majority of businesses who fall victim to cyber attacks thought that their networks were secure enough to prevent an attack. Similarly, businesses attacked once are 75% more likely to be attacked again. While it is crucial to protect your business, knowing how to react to an attack is potentially even more valuable.
There are some simple steps that you can take to reduce the impact of a cyber-attack and protect your business moving forwards, do you know them?
Do you know how to spot a phishing attack?
With more staff working from home, cyber-criminals have adapted their strategies. Now many attacks are designed to be more subtle. They are catching out staff who no longer have their colleagues next to them for a handy second opinion.
These phishing attacks rely on user error, and more are filling our inboxes every day. You may be able to spot a fraudulent email or text but can every member in your team.
Are you video conferencing securely?
Video conferences are becoming the backbone of modern business communications. Whether it is internal or customer communications, it pays to maintain a face-to-face connection.
There are pitfalls to avoid in this process though, are your team using business-grade conferencing tools, or insecure consumer products? Who is receiving the invitations to your meetings? And who has permission to share their screens?
If you don’t know the answers to any one of these questions, it is worth getting in touch with the team here at Biscuit. We’re a managed IT service, meaning we can either outsource your entire IT infrastructure or augment your existing team.
We have years of expertise working with the latest and greatest in IT and work alongside a huge variety of industries. For more information get in touch at 01924 241 281 or send an email to email@example.com