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Know the risks around video conferencing

Millions of people around the world are making use of video conferencing to stay connected, whether in the office or working from home. What is different now compared to previous security threats is that there is a whole new type of technology users including small organisations, students, teachers, and family members. These users often have no IT or security support behind them.

Video Conferencing Security Tips

Use Business-Grade Tools

While hijacked meetings are disruptive and disturbing for participants, a more insidious threat is intruders who lurk in meetings without revealing their presence — a nightmare for corporate security and individual privacy alike.
The good news is that many video conferencing products include security settings that can prevent such incidents.
The bad news is that it’s often left to users with no security training to configure these settings.

For businesses that are still unsure of which video conferencing platform to use, Biscuit recommends Microsoft Office 365 which includes Microsoft Teams, SharePoint, OneDrive and Office Applications. Microsoft Teams is a safe and reliable video conferencing platform with 44 million daily active users.

Make use of waiting rooms

Many video conferencing services now include waiting room features that allow you to control who can enter or listen in on your calls. Such features put participants in a separate virtual room before the meeting and allow the host to admit only people who are supposed to be in the room.

Be careful with invitations

The primary cause of unwanted attendees joining video conferences is the meeting invitation being shared to a very wide audience. Don’t share links to teleconferences or classrooms via social media posts. Invite attendees from within the conferencing software or through an email — and tell them to not share the links.

Take extra precautions

Don’t allow participants to screen share by default. Once a meeting has begun, the host can allow specific participants to share when appropriate. Once all required attendees are in the meeting, it can be also be beneficial to lock the meeting, preventing any uninvited users from joining.

Stay fully up to date

Educate all employees who host meetings on the specific steps they should take in the software your company uses to ensure their conferences are secure. Teams with clear processes are the ones with the most comprehensive security.
Finally, use the latest version of any software you work with. Security vulnerabilities are likely to be exploited more often on older software versions.

Focus on training

To find out more about how your team can make best use of video conferencing services, get in touch. Our team can help guide you through the process. If you have any questions about individual security processes, we can help here too.

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